New Tip: Telecom ENVIRONMENT Management
Posted by Jennifer Burns on Tue, Jul 20, 2010
The Telecom Tip Junkie is back in full force! I hope that you found my recent post on RFP tips helpful and informative.
I came across another great tip from AOTMP. This one seems particularly relevant right now as us consumers are constantly lured into buying the latest technology (iPhone 4.whatever's next, Droid X, etc.). Lets be honest, it is starting to get difficult to stay in "the know" with the latest developments or even drawbacks. For instance, what kind of data plan is necessary when purchasing the Droid or will I need rabbit ears from my old TV in order for my new iPhone to work. Personally, I don't have a clue.
What I do know is this dynamic environment combined with hundred if not thousands of users, poses a number of challenges for those of you charged with evaluating the options and managing the infrastructure. While blindfolding and gagging your company's early adopters whenever a new mobile device is released has some appeal, its probably against your HR policy. As an alternative, here is a little tip that may help a little.
Tip #265: Environment Management - Periodic Technology Reviews
New technologies may enhance current business operations or may not be practical at all; however, you shoul establish a periodic review of what is available. it is possible that you might not need to replace what is in use now, but you may find bundled packaging or pricing of services is a current offering from you Telecom Service Provider. There are several methods by which you could conduct these reviews. One way would be to require a meeting with your Telecom Service Provider representative every six months. Alternate methods might be to consult the technological savvy people within your organization, conduct research on the internet, or check the Service/Price Guides of the providers to evaluate promotional offerings. New technology may increase efficiency, but to make a sound decision about new technology offerings, you need to also consider functionailty, implementation costs and recurring costs in your assessment.
Until next time.